General conditions of Sale

1 - GENERAL PROVISIONS
These general conditions governing the purchase of food products placed on the site of e-commerce www.ilprodottotipico.it owned by Andolfo Daniele (hereinafter called for simplicity as "Seller"), residing in Via Mantegna 15 35020 Pernumia (PD), CF NDLDNL78T29A182G VAT 04682380284, n. REA 410032, tel. 347 9470959, 0429 779830 fax, e-mail This email address is being protected from spambots. And 'you need JavaScript enabled to view it. within the meaning and effect of Legislative Decree n. 206 / 2005 (cd Consumer Code), as amended by Decree. N. 21 / 2014 which there is made.

2 - PURPOSE AND DURATION OF THE CONTRACT
With these general terms the seller alien and the Customer acquires the typical food products shown and offered on site www.ilprodottotipico.it.

The contract will be concluded by the forwarding of the purchase by the customer under the procedure provided by the site itself and the sending by the seller an e-mail confirmation of the order with the summary data of the purchase . The contract between the seller and the customer has no effect and duration limited to the purchase made without further constraints for subsequent purchases.

3 - PERFORMING ORDER
The Seller undertakes to describe and present products sold on the site as well as possible. Even so it may result from a number of flaws or small differences between the site and the actual product. Moreover, the photographs of the products presented on the site www.ilprodottotipico.it do not constitute part of a contract as only representative.

For the purchase of products, the Customer must complete and submit the electronic order form provided by the site using the following procedure:

  1. The customer can consult the catalog on the website and will show when a product of interest, will put it in the shopping cart by clicking the "add to cart". Additional purchases may be made by clicking on the "Continue Shopping". Customer can review the contents of your shopping cart by clicking the cart field located at the top right of the screen;
  2. After entering all the desired products in the cart, the customer must click on "Checkout" to continue the purchase process;
  3. Will be asked for some personal information of the customer in addition to the shipping of goods and billing address (if different from the shipping. To that end see Art. 11 - Gift Idea);
  4. The customer will have to allow entry screen, the processing of personal data pursuant to Legislative Decree. 196 / 2003;
  5. You will finally prompted the means of payment chosen among those available: Paypal or mark;
  6. Appear at this point a summary page of your order, the relative expense (including all applicable taxes), delivery methods, shipping costs, the conditions for exercising the right of withdrawal and the mode of of how and when to return products purchased and the means of payment. Before submitting the purchase order the customer can at any time cancel or correct the data entered or selected products through the appropriate amendment procedure;
  7. Clicking on the "submit" the customer will be directed, should this be the means of payment, the Paypal site where you can make the payment before returning to the site www.ilprodottotipico.it. Here, in any case, you will see a confirmation page and the ordering, when paying with Paypal, the success of the payment.

By placing an order the Customer acknowledges and declares to have read and accept the General Conditions of Sale as well as any other information provided, also through links, including the rules on privacy (see Privacy Policy).

After this procedure is received by the customer an e-mail order confirmation containing a summary of the purchase and the conditions applied.

If the customer is a consumer (ie a person who buys goods for purposes not related to his professional activities pursuant to art. Co 3. 1 the) Consumer Code), once the purchase process online , will be required to print or save an electronic copy of these general conditions of sale in accordance with the current regulations.

4 - AVAILABILITY OF PRODUCTS
The availability of the products refers to that present at the time in which the customer makes the order of the same. This must however be considered as indicative only due to the presence of multiple users on the site and type of some products offered, which for their freshness are not available in unlimited quantities.

Even after sending the customer's order confirmation may experience partial or total unavailability of the products chosen. In this case, the Seller shall immediately notify by e-mail to the customer who will decide whether to accept delivery of the only products available or to request cancellation of the order by communicating by email to the email address This email address is being protected from spambots. And 'you need JavaScript enabled to view it.. ">This email address is being protected from spambots. And 'you need JavaScript enabled to view it..

In case of cancellation due to the unavailability of the product made after the registration of the order, the Seller will undertake the necessary measures to reverse the payment already made.

5 - FAILURE OF ORDERS
The Seller reserves the right to consider the acceptance of orders received, informing the customer of a possible failure to comply within 3 (three) working days from the period following the transmission of the order, providing for reimbursement of the payment made for the supply .

Orders will be canceled, as well as in the case provided by art. 4, even if it were satisfied:

  1. payment problems;
  2. Personal data provided by the Customer unlikely or patently incorrect;
  3. reasonable grounds to believe that the customer does not operate according to the principles of good faith and fair dealing.

In such cases the Seller will promptly send a written notice via e-mail to the Customer, giving reasons for failure to execute the order and provide then cancel any debit and / or charge to the customer.

While promoting the responsible consumption of alcohol, the Seller disclaims any liability with regard to the purchase of alcoholic beverages by persons under the age of 18 years by not allowing the online procedure verification of the data provided by the buyer.

6 - TIMING OF ORDERS
They will be accepted orders to be delivered in Italian territory (however in view the expansion of the market abroad) to be made by an express courier chosen at the sole discretion of the Seller.

The Customer may place orders from Monday to Sunday but orders placed over the 17.00 hours weekdays or on Saturdays, Sundays and public holidays, will run the next day or within the next working day.

For most domestic destinations delivery is guaranteed within 24 / 72 hours of receiving the order based on the location of the supplier and the customer.

Except in cases of force majeure or unforeseeable circumstances, in accordance with the provisions of the current legislation products will however in some cases (primarily but not exclusively related to the cycle of production and maturation of certain products) to be delivered within a maximum of 30 (thirty ) days from the day following that on which the customer has sent the order and upon notice by mail.

In case you have selected multiple products from different vendors and with delivery times different, the customer can not take delivery, separate for each product and will have to wait until all items will be available. Therefore if the customer wishes to receive some first products will be required to make separate orders.

Once the carrier has taken delivery of the shipment, the Seller will send an email to the customer with the truck number to be entered in the appropriate field of the courier's website to check the status of shipment.

7 - PAYMENT
The customer agrees to pay the price of the products ordered by one of the following methods of payment:

  • Paypal: Paypal payment option is available during the purchase process;
  • Mark: cash payment on receipt of goods directly to the carrier. The customer is urged to prepare the exact amount to be paid for purchases made since the carrier has never authorized or required to give any rest.

8 - PRICES AND SHIPPING COSTS
All sale prices of products displayed on the site www.ilprodottotipico.it include VAT.

The Seller reserves the right to change the prices on www.ilprodottotipico.it site at any time according to market fluctuations and the availability of the product. However, once we placed the order, the prices of goods purchased will not be further changes. After completion of the order by the Seller, the latter shall issue an invoice that will be promptly sent to the customer via e-mail in PDF format.

The transport of goods will be entrusted to the firm SDA shipments for shipments up to 20kg and company Bartolini from 21kg to 50kg; Therefore, the customer is required to be wary and not to accept products delivered by another carrier which must be considered unauthorized, unless otherwise and prior email communication of Seller.

The shipping costs are not included in the purchase price but are calculated and reported at the end of the buying process before making the payment.

The shipping costs of the package are functional to the weight expressed in pounds of the same and are reported in the following table

Kg

Costi

0 - 2

€ 6,47

2 - 20

€ 8,60

20 - 25

€ 17,70

26 - 50

€ 23,20

   

Weighing more than 50 kg

Surcharge of € 1,50 + VAT per kg

If by Paypal payment with a higher spending to € 70,00 transportation will be considered included in the spending and not calculable.

The Courier will make three attempts to deliver to the address indicated in the order, leaving all attempts, written notice to the customer. If the third attempt went empty and the client had not given timely notice to the Seller or to the Courier of their unavailability (to agree a new delivery date), it will not be made more and the seller still retain the price paid by the customer.

However, it is still advisable, given the freshness and the organoleptic qualities of certain products and in spite of all the measures taken by the Suppliers for the proper conservation of the same, that the customer does already available on the first delivery attempt.

9 - RIGHT OF WITHDRAWAL
The customer who, for whatever reason are not satisfied with the purchase, has the right to terminate the sales contract without penalty and without giving any reason, within a deadline of 14 days starting from the day of receiving the products.

The withdrawal must be exercised within that time by sending a written notice to Mr. Andolfo Daniele via Mantegna. 15 - 35020 Pernumia (PD) by registered mail with return receipt (A / R), fax no. 0429 779830 or by mail to the following email This email address is being protected from spambots. And 'you need JavaScript enabled to view it. specifying the products purchased, and the identification data of the customer.

Alternatively, for the exercise of withdrawal, the customer can fill out and electronically submit the withdrawal form prepared by the site by clicking on the appropriate link. The Seller will promptly send the customer a confirmation of receipt of such notice.

Products must be returned in their original packaging and as far as possible intact, accompanied by a copy of the invoice or delivery note (if the bill had not yet been received) to the Seller within 14 (fourteen) days from the day which it was communicated to the latter to exercise the right of withdrawal, with return expenses charged to the customer. That period is deemed observed if the customer send back the goods before the expiration of 14 (fourteen) days.

The customer will be liable only to the decrease in value of products resulting from the handling of these different from those needed to determine the nature, characteristics and the conformity of what they receive.

The right of withdrawal must be understood however excluded, under existing legislation, for perishable goods or that expire quickly sealed and products that are not suitable to be returned for hygienic reasons or related to the protection of health and the customer It opened after delivery.

The Seller shall not later than 14 (fourteen days) from the moment they took notice of any intention to terminate the contract without any further charge, to reimburse the amounts paid by the customer including delivery costs excluding only those expenses by the latter for the return of the goods.

Reimbursement of costs incurred by the customer, with the sole exception of fees for returning the products made, will be made using the same payment method used for the initial transaction at no additional cost, subject to a contrary intention expressed in that case that the customer in notice of withdrawal must enter the IBAN in order to obtain the credit of the money directly into account.

The right of withdrawal as stated above is exercisable only by consumers but does not apply to purchases made by individuals operating businesses and in any case can not be classified as a consumer in accordance with art. 3 co. 1 a) of the Consumer Code.

10 - DAMAGED OR DEFECTIVE PRODUCTS
Upon delivery of the goods by the Courier, the Customer must check that the number of boxes is the same as indicated in the transport document and that the package is intact or altered. Any damage to the pack and / or the products or the mismatch in the number of packages should be immediately notified in writing on the delivery and the delivery refused then taking immediate contact by telephone or mail to This email address is being protected from spambots. And 'you need JavaScript enabled to view it.. ">This email address is being protected from spambots. And 'you need JavaScript enabled to view it..

Once signed the document courier, the customer can not make any objection about the appearance of the package.

If despite these measures the goods inside the package turns out to be faulty or damaged, the customer must give written notice by registered letter A / R in advance by e-mail to e-mail This email address is being protected from spambots. And 'you need JavaScript enabled to view it. or fax to. 0429 779830 as soon as possible and, under penalty of forfeiture, within 60 (sixty) days from discovery of the defect. The Seller shall at his own expense collect the goods and the new execution order or, if not possible, to return the sums paid by the customer.

11 - GIFT IDEA
The site e-commerce www.ilprodottotipico.itIt offers the customer the opportunity to place an order and have it delivered later to a different subject which innovative gift idea available all year.

In this case the customer in the order form must enter their name and the address where the data required for billing and the name and address of the consignee in the fields reserved on delivery.

12 - COOKIES
The site www.ilprodottotipico.ituses cookies, or electronic files that record information about the navigation of the client (such as the pages consulted, date and time of visit etc. ...) which allow the seller to offer a service increasingly tailored to customer needs.

13 - APPLICABLE LAW AND JURISDICTION
The contract is governed by the terms and conditions ascribed to Italian law. The supervening invalidity or nullity of one or more articles not affect the validity of the same, so the remaining items will be considered fully effective.

Any dispute arising on the interpretation, application or termination of this contract that was not fitted by the parties amicably, will be submitted to the exclusive jurisdiction of the Court of the place of residence of the end user customer.

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